Hotel Management Software | Guest Tracker Hotel Software
GuestTracker Hotel & Property Management Software

Customize & Create an Implementation Plan

Implementation Services

  • Implementation support/setup of all room types/rate, accounts, and customized letters 
  • GoTo Assist remote support to insure a smooth and successful start-up 
  • Online installations, includes setup, training, and network configuration 
  • Easy-to-use hotel reservation software is key for new users to become productive 
  • Our service is personalized, by account rep, familiar with your property from Day 1 
  • Qualified property consultants recommend and help implement hotel software training 
  • GuestTracker software interfaces, network products and configuration support 
  • E-mail support, phone support, remote support, and 24/7 emergency support 

GuestTracker offers full support for your software. As a new user purchasing the software for the first time, you are entitled to support for software installation and initial setup for 30 days. Support is required the 1st year, and optional thereafter for the base software. Please give us a call on (845) 358-9294 to place your order or request a detailed price quote which will include software setup and support or e-mail:

  • Phone support
  • E-mail support
  • Online support
  • Re-installation – per incident
  • Updates are included in your Support Agreements
  • Software upgrades and data conversions from prior versions – additional fees apply


TCS GuestTracker Services
TCS Services and Implementation solutions compliment our full suite of software products. Installation of your property's software, configuration, interfaces, networking, conversions, and training issues are all part of a full systems implementation by TCS GuestTracker Services.

TCS will assist or participate in any and all technical implementation issues that need to be addressed prior to a successful install. TCS will tailor custom solutions that will meet your systems requirements. Remote access to your systems is the first step in a long lasting relationship that will monitor the health of your servers, software, and network infrastructure.

TCS GuestTracker services are available to you anytime, from technical advice, to full systems implementations, and on-site training.


TCS GuestTracker Services can support any of your property's systems needs including:

  • Custom software development
  • POS solutions
  • Cloud solutions
  • Internet / GDS online reservations
  • Credit card processing integration
  • PBX/Call accounting modules and interfaces
  • MS SQL, MS Access Databases
  • Windows 7/8 compatible applications

TCS Property Consultants
It will not take you long to see the attraction when considering TCS Hotel Software Inc. We like to know our clients and their specific property software requirements. We take pride in developing a pre-installation approach that will make a difference during your implementation. We have a diverse group of individuals with backgrounds in hospitality, technology, and business applications to serve your needs as you begin your implementation of GuestTracker Hotel Management Software. These qualities are what TCS Hotel Software Inc. and GuestTracker Software Products have to offer the hospitality industry.

Implementation Services
TCS will assist with setup of your property's room types, rates, and room numbers to enable you to spend your valuable time using GuestTracker and becoming more familiar with its many features. Of course, all configuration and setups can be updated and changed by your property after you receive the GuestTracker software installation.

Our systems and software are scalable. Our supported Platforms include Microsoft's Windows 7/8. All networks are supported that run Windows based operating systems and Microsoft applications.

Guest Data Conversions
TCS GuestTracker Services can assist you with Guest Data Conversions from your existing systems, including Windows applications, or any systems that can export data in any format. All conversions are protected and secured throughout the conversion process. It's a nice feeling to see your entire valued Guest Data appear in GuestTracker Software ready to access and get started. TCS Conversion Services will also assist you with a full conversion plan. How many years of data? Sorting and filtering existing guest information to give you a fresh accurate start with your new GuestTracker System.

Online Training
TCS offers On-line GuestTracker training and feature highlights. If your hotel is equipped with high speed Internet, you have everything that you need to allow TCS to train your staff and management to use our products effectively and productively from the start. Online sessions can address Setup, Security, Front Desk, Reservations, and Management sessions specific to your needs to general sessions to address overall product features after you are familiar with your new GuestTracker software. Whatever your software training requirements, TCS will tailor our resources to fit the needs of your property.

Onsite Training and Installation
TCS offers Installation and Training Support for your staff. TCS will tailor our training to suit your needs. Sessions can be grouped by Management, Front Desk, Setup and Security. TCS can also assist you with GuestTracker Initialization and Network Configurations.