Harbor House Inn has been with Guest Tracker for more than 10 years and is excited with the increase in occupancy since implementing GDS & OTA bookings integration. Paul Sierra, Revenue Manager at Harbor House Inn "loves the simplicity of this hotel motel management software". Guest Tracker property management systems software is easy to navigate through, and very easy to train on which makes getting new employees not so scary! In June of 2014 we took advantage of their new partnership with InnLink Central Reservation System and since then we have seen our revenue soar to new heights for our already very profitable small boutique style inn of only 17 rooms. Using InnLink's channel management system has been amazing! They are able to take one room and put in on the Global Distribution System, our booking engine and numerous Online Travel Agency sites (Booking.com, Expedia, etc.) all at the same time, maximizing our visibility and potential to get that one room booked at the rates we like! In the first month of being live with both InnLink and Guest Tracker we saw a 400% increase in revenue from one OTA alone! This transition has also made it easier for our staff as we don't have to worry about allocating rooms to various sites or manually inputting online hotel reservations. With the ease of this new system we've been able to focus more on our guests! I would highly recommend taking advantage of Guest Tracker software new partnership for any hotel, especially small to mid-sized hotels & motels.
Harbor House Inn
TCS has a diverse group of individuals with backgrounds in hospitality, technology, and business applications to serve your needs as you begin your implementation of Guest Tracker Hotel Management Software. TCS Hotel Software Inc. is on the cutting edge of the latest technologies for business applications, including InnLink GDS/OTA online booking engine.